In response to the COVID-19 pandemic that is sweeping the planet, our team would like to assure you that Walker Glass is taking every step to avoid spreading the virus – all while continuing to serve you professionally and responsibly.
As a preventive measure, Walker has set up an extensive protocol to protect its employees, their families and business partners as much as possible. This initiative aims to reduce the risk of spreading the virus.
Customer-facing measures include our decision to put on hold all non-essential business travel. Walker is equipped with the necessary communications tools to connect with you via videoconference, chat and voice at your convenience. On the logistics front, our truck drivers are also subject to a strict protocol when loading here at Walker to mitigate the spread of the COVID-19 virus.
Please be advised that Walker is open for business and that inventory levels are robust in anticipation of typical Spring demand increases. We are committed to serving you effectively over the coming weeks and ask that you immediately advise us of significant changes in your Walker acid etch, mirror and glass demand needs.
Walker Glass is also monitoring and abiding by the preventative measures being put in place by our various levels of government. Any changes in our operating conditions as a result of government requirements will be communicated to you expeditiously via our website as well as via our sales and customer service teams.
Our thoughts are with you during these uncertain times as we work collectively to prevent further spread of this virus. If you have any questions, concerns or request, please contact our customer service team, we’ll do our very best to assist you in any way we can.
Sincerely,
Charles Alexander
Vice President Sales and Marketing, Walker Glass Company